Careers

Job Description:

In this role, you will be working as part of the Field Works Team. You will be field based and report to the Field Operations Manager. You will be responsible for gaining wayleave permissions for new telecoms infrastructure required to be placed in or on private grounds. This is typically poles or Underground chambers and their need is determined by the design of the network. In order to gain way leaving permissions, you will gaining folio information & be detailing with members of the public, building owners and management companies etc as required to ensure the required permissions are in place for detailed works to enable the provision of client services to residential, business and MDU customers. This is a nationwide role requiring overnight stay as required. As way leaving is not yet a full time requirement you will be required to spend approx. 50% of your time working within a team surveying existing infrastructure such as underground duct and overhead cable schemes & to accurately capture and record this survey data onto an ipad to enable the design teams to fully understand the type, location and condition of the existing infrastructure in place.

Specific Tasks / Duties:

• Preparation of construction and wayleave drawings and documents.
• Liaising with 3rd party private land owners, land managers and building management companies to ensure proposed locations of required new infrastructure is formally agreed and signed.
• Liaise with the Program delivery manager & Client Wayleave officer to ensure way leaving requirements are fulfilled as required
• Identify and record existing network detail to include poles, chambers, ducts, aerial spans etc
• Data capture & record information with the use of hand held technology tools.
• Survey new routes and quantify requirements – poles, chambers wayleaves etc.
• Walkout and survey to include cables, chamber types, underground duct and telecoms poles

Required skills and Experience:

• Valid Driving Licence
• 2 years Previous Way leaving experience
• Good people orientation and communication skills.
• Ability to deal with 3rd parties and members of public in a professional manner
• Logical approach to solving problems.
• Ability to use hand held technology (ipads)
• Client focused & facing
• Willingness to travel and stay away from home as required
• Work on your own or as part of team.
• Accustomed to working outside.
• Ability to plan your day to gain maximum efficiency

Advantageous:

• Experience working on telecoms networks is highly desired.

Please Note:

Only candidates permitted to work in the EU will be considered for this role.

What is expected of you

• Provide encouragement to team members, including communicating team goals and identifying areas for new training or skill checks
• Supports project manager and performs management duties when manager is absent or out of office
• Train new employees on company standards and procedures
• Discover training needs and provide coaching
• Produce process and work instruction documentation to ensure the project is being delivered as efficiently as possible
• Produce & Maintain risk register and put a plan in place to mitigate the effects these risks have on the project plan
• Update and maintain trackers and record systems.
• Provide daily/weekly updates to the Project Manager
• Communicate and liaise with client representatives                    
• Coordinate meetings with the product committee, project manager and functional management to discuss project impediments, needed resources or issues/delays in completing the task

Who you are

• Must be eligible to work in Ireland
• Qualified to at least degree level in a relevant engineering/electrical/electronic discipline or equivalent experience
• Must be highly skilled in HFC designing – Irish type networks
• Proficient in AutoCAD and GIS software.
• Strong track record in design discipline in telecommunications industry, preferably in a fibre optic/GPON environment
• Programme/Project Management qualification
• Computer literate in Microsoft Office packages
• Good people orientation and ability to communicate and lead by example
• Logical approach to solving problems
• Ability to manage a design team where there is a requirement to prioritize multiple tasks within a fast-paced, deadline oriented, environment
• Client focused

What you will know & understand

• Previous experience in managing teams in an office environment                
• Project Management experience
• Civils / Telecoms / Networks experience
• Previous experience in Telecommunications Programme Management
• HFC & FTTH designing
• Proficiency in variety of HFC Design Tools like, Lode Data, AutoCAD, Bentley MicroStation, Spatial Net etc.
• Experience on Languages like Python, AutoLISP, Visual Basic etc.
• Excellent experience on GE Smallworld platform

Please Note:

Only candidates permitted to work in the EU will be considered for this role.

Job Description:

In this role, you will be working as part of the Field Works Team. You will be based initially in Dublin and report to the Project Manager. You will be responsible for surveying as built records of duct and cable schemes for enabling the provision of HFC & Fibre services to residential, business and MDU customers. You will also be detailing with members of the public, building owners and management companies etc. to ensure the required permissions are in place for detailed works. You will be working on a per ‘home passed’ salary structure.

Specific Tasks / Duties:

• Walkout and survey area of proposed works to include chamber types, duct and external & internal cable routes, equipment positions, capping / trunking and cable trays.
• Identify and record existing HFC network detail, coaxial cables, fibre cables, taps, splitters, power inserters, filters, nodes, amplifiers, power supplies, etc.
• Compile data capture information with the use of paper maps and online survey tools.
• Survey new routes and quantify requirements – cable, civils, wayleaves etc.
• Identify any SED’s on route with vision to remove or document
• Assist in ensuring design plans meet network needs in terms of reliability and capacity, and ensure the network is built for ease of use from an operations perspective.
• Preparation of construction and way leave drawings and field survey packs for design teams.
• Liaising with 3rd party stakeholders to ensure proposed works are agreeable.
   

Required skills and Experience:          

• Must be skilled in both HFC & FttH architecture
• 2+ years in a similar role.Meticulous in note taking and marking of maps.
• Proficient in Microsoft Office
• Good people orientation and communication skills.
• Logical approach to solving problems.
• Client focused.
• Willingness to travel.
• Work on your own or as part of team.
• Accustomed to working outside.
• Ability to plan your day to gain maximum efficiency
• Ability to deal with 3rd parties and members of public in a professional manner
   

Advantageous:

Experience working on live ESB networksis highly desired.
           

Please Note:

Only candidates permitted to work in the EU will be considered for this role.

Principle Responsibilities:

Project Set Up & Delivery

• Fully understand project requirement and determine most efficient and innovative way to deliver project.
• Create and develop project team and supply chain requirements to meet operational needs.
• Propose team upskilling requirements as required to meet project requirements.
• Creating processes to bring cohesion on the project within your team, inter company departments and external stakeholders.
• Achieve operational excellence and drive process improvement for all contracts.
• Keys to success in this role include exceptional leadership, analytical, managerial, interpersonal, and project management skills. This role blends operations, product management, customer service.
• Ensure that the programmes for the contracts are successfully delivered in a Safe, Quality and On Time Manner.
• Work with team to manage and mitigate risks as they arise on the project.
• Sponsor new ways of working which would improve delivery and service then support any activities being undertaken to implement change.

Health Safety, Environment and Quality

• Ensure all safety related matters are adhered to on contracts and aligned company standards.  
• Manage and execute the defined metrics and quality, for overall project, design and build.  

Resourcing & Training

• Full responsibility for team headcount and aligning with project budget. Liaising with in house recruitment team at all times.    
• Full responsibility to ensure team have CPD provided to meet project needs.

Subcontractor & Supply Chain

• Full responsibility for subcontractor onboarding and aligning with company values
• Responsible for securing necessary vendor supply chains as required on project.
• Fully responsibility for relationship with all subcontractors, HSEQ adherence, costings, invoices.  
• Ensure subcontract productivity and timelines are aligned with project requirements.

Commercials

• Liaising with Commercial team on all finance related matters.   Ensure that all contracts achieve turnover and profitability by maximising efficiency and minimising cost of failure.
• Working with commercial team to ensure project charge items are being properly captured to ensure contract turnover reaches its full potential.
• Liaison with commercial team for PO’s, SLA agreements.  
• Provide operational structure, project output and proposed delivery process to commercial team during bids.

Client

• Manage Client relationships within the client organisations across all areas.
• Ensure all contract SLA’s are adhered to maintain Entegro’s core value of customer 1st.
• Full responsibility to maintain quality and customer NPS scoring.

Reporting

• Weekly Operational Reports & Meeting
• Detailed Monthly Operations reporting for “Director of Department”. 

Role & Responsibilities

This role will be office based in our Kilkenny HQ around 60% of the time and the other 40% you will be traveling to customer sites around Ireland and Northern Ireland and UK.

• Liaise with various internal and external stakeholders in relation to Health & Safety HSEQ activities
• Act as site contact for regulatory bodies and other external bodies such as HSA on H&S issues
• Develop and implement all necessary HSEQ procedures and policies and ensure compliance with legislation, codes, standards and industry best practice
• Facilitate site teams in the execution of planned inspections, risk assessments, training needs analysis, PPE surveys and occupational health & hygiene surveys including workstation ergonomic surveys
• Ensure all accidents and incidents are thoroughly recorded and investigated by Management to identify route causes and ensure that effective corrective actions are taken as required
• Identify, control and provide information to employees on site occupational health hazards
• Ensure that all new employees receive Induction training on site health and safety policies, procedures and rules
• Ensure all emergency response procedures including facilities and reports are maintained to required regulatory and company standards
• Establish a system for Contractor Management whereby Contractors are trained and training records maintained, provide induction training and ensure contractors are always compliant to site rules
• Review high-risk activities on site and develop improvement programmes based on the Safety Hierarchy of Controls theory
• Maintain records of all relevant HSEQ documentation, reports, files, forms, etc. using the company’s software and a suitable, electronic filing system, such as SharePoint.
• Monitor and review site specific H&S HSEQ KPIs
• Assess need for and manage accreditation of the H&S management system to a recognise standard (ISO) ISO 9001, 14001 and OHSAS18001- already in place
• Prepare for and manage the yearly re-certification NSAI audits
• Train or organise training for staff at all levels on H&S issues and responsibilities
• Prepare and maintain the Safety File for all current projects, in IRL and NI
• Prepare PSDP / PSCS and Environmental Plans as required
• Prepare DRA for all projects in progress

The ideal candidate will have

• A relevant qualification in Occupational Safety and Health preferably Level 8 NFQ
• Strong interpersonal and communication skills with an ability to work with all levels of staff and stakeholders
• PSDP / PSCS / IOSH Certifications
• NI / UK / IRL Legislation and compliance in regards HSEQ
• Train the trainer certification in Manual Handling
• Qualified to carry out;

                            Ladder Safety and Equipment training

                            Working at height equipment inspection

                            Fire safety and risk

•  Drive for achieving a high standard of work
• Ability to work well as part of a team
• Ability to work on their own initiative
• Attention to detail
• Good working knowledge of MS Suite
• Flexibility in working duties and areas of work

Please Note:

Only candidates permitted to work in the EU will be considered for this role.

The role

We are seeking an experienced person with a track record of problem solving in telecommunications networks to be a member of our Clients quality control team in Network Operations.

Key Responsibilities

•  To act as the quality control for customer connections and service repair activities by the Connections & Assurance contractor(s).
• To validate the work codes and materials deployed as invoiced by the contractor against the connections design and the actual deployment
• To minimise cost variations between connections design and deployment
• To initially act as the approver of small cost variations with the contractor in order to understand variations and take joint actions to reduce them
• To investigate and feedback the reasons for high cost connections (>€5k and €1k-€5k cost bands)
• To sample check connection designs, job packs and cost estimates supplied by Design from the Design contractor(s)
• To provide reports on activities undertaken and to provide feedback across the business to improve the quality assurance processes
• To review and validate documents of new network acceptance and handover process.

Key Deliverables:

• Assessments of the contractor(s) performance in regard to network build of customer connections, in-home connection, service repair and restoration.
• Variance reports on cost deviations between initial connections design cost and deployed costs
• Reports on outcomes of investigations and recommendations regarding high cost connections.
• Assessment and recommendations of variations and improvements for the design outputs of customer connections
• Quality improvement proposals and plans

Knowledge and Experience

Essential

• Extensive experience with GIS and analytics in SmallWorld and ArcGIS.
• Experience with ERP systems such as Oracle, SAGE or SAP.
• 3 + years’ experience in the production of Fibre Access Network Detailed designs or similar.
• Knowledge of operation of an ISO accredited environment.
• Experience of Quality Assurance and Quality management systems essential.
• Experience of telecommunications network construction principles essential.
• Experience of local authority licencing, wayleave process and related requirements.
• Ability to manage time and deal with multiple complex problems at once.
• High levels of flexibility, willingness to learn and develop new skills both individually and as a team member.
• Ability to successfully interact with external partners/vendors.
• Demonstrates flexibility and willingness to do what it takes to get the job done.

What’s on offer for successful candidates?

• Competitive salary
• Company phone and laptop

The role

As a Field Engineer you will directly contribute to the building of a state of the art operations capability, working with our clients second line support team; ideally with domain expertise across two or more of OSS, Optical Line Termination (OLT), Optical Network Termination (ONT), DWDM and IP (Nokia an advantage); and requiring deep specialist domain expertise- or the aptitude to develop such in OLT, ONT and Passive Optical Network (PON) technology, systems and related processes.

You understand the importance of developing a strong relationship with our Clients Network Operations & Engineering teams as well as managing the performance of third-party vendors who will provide third-line support. You will work with a diverse team of people - with ICT systems and operational process expertise; and you will be responsible for delivering specialist OLT, ONT and PON technical support to assure continuity of network service; and the installation, commissioning and test of network infrastructure.

Key Responsibilities

• Responsible for a region of approximately 40-50 nodes.
• In field repair and preventative maintenance to support optimal function and performance of all FTTH access network elements across the OSS, OLT, ONT, Microwave DWDM and IP domains; specializing in Fibre, OLT, ONT & PON
• Support the resolution of complex customer issues
• Support the adherence to key operational processes
• Support the acceptance of new/enhanced network resources into production
• Support the resolution of complex single- and multi-domain issues
• Contribute to the performance management of the operations team and third-party contractors
• Contribute to an open team culture of excellence, efficiency and continuous improvement
• Develop a strong relationship with colleagues in the Network Operations Centre and the Customer Operations teams; as well as liaising with third-party vendor specialists who will provide third-line support
• Work with business stakeholders and IT to ensure the quality of documentation and ability to measure and manage the performance of the network to stringent KPIs

Knowledge and Experience

Essential

• 5+ years technology/operations experience in an ICT environment
• A third level qualification in engineering, computer science, physics or similar
• Skilled in OLT/ONT trouble shooting, OTDR testing, Fibre Fault finding, Core Fibre, FTTx
• Ideally, domain knowledge across OSS, OLT, ONT, DWDM & IP (Nokia an advantage); and deeper domain expertise in Fibre Fault finding, OLT, ONT & PON
• Knowledge of Analytic Trouble Shooting (ATS) techniques; test methodologies and techniques; and an aptitude for analysis, prioritization, and clear technical communication – to identify root causes of functional and performance problems and generate remedies and resolutions
• Highly responsible with an ability to work on call and on own initiative
• Excellent understanding of ICT operations
• Excellent written, oral communication, reporting and presentation skills
• Excellent people skills

What’s on offer for successful candidates?

• Competitive salary
• Company vehicle, phone and laptop.

The role

The successful candidate will have experience of installations and supervising FTTx works. You will oversee the day to day operational duties of the civils crew and ensure that the project is running correctly, and quality is to a high standard and you are responsible for operational supervision of the construction site works and the public interface.

Directly reporting to the Build Manager, you will ensure that daily targets for productivity are met in accordance with health, safety and quality requirements. You will also be responsible for ensuring the site set up and delivery is appropriate and the direct site relationship with the build crews.

The successful candidate will be highly organised, self-motivated and flexible, as they will need to supervise several sites simultaneously and meet demanding deadlines.

Responsibilities for each area of focus include 

• Supervising the Fibre Installations / Civils crews in the field.
• Resolving any on site issues throughout the installation stages.
• Creating a good relationship with your team and all other stakeholders involved in delivering the project.
• Take full responsibility for co-ordination, delegation, supervision & quality control of onsite works.
• Ensure site set up in accordance with Health & Safety requirements.
• Capturing all issues daily and escalate if needs be
• Sponsor and support new ways of working which would improve delivery
• Meet agreed deadlines for delivery of project programme.
• Ensure any deviations to site survey are managed effectively and efficiently so as not to delay works.
• Ensure works completed in accordance with Entegro’s & client’s technical guidelines.
• Ensure works completed to meet building stakeholder, Entegro’s and client requirements.
• Meeting with the clients where required to give them updates on the progress.
• To ensure that any customer related issues are managed effectively.

Key skills and experience

• At least 3 years’ experience in a Cable installation / Technical role.
• Knowledge and experience of Supervisory work in the utility industry.
• Experience managing Fibre Installations / Civils operational teams.
• Knowledge and experience on FTTx projects.
• BT PIA accredited is advantageous
• Good track record in relation to key responsibilities.
• Managing Safely in Construction Qualification is advantageous.
• Chapter 8 Traffic Management Qualification.
• Effective team player
• Proactive and driven approach
• Excellent written communication skills
• Proficient in the use of MS products.
• Full, clean Driving Licence.

What’s on offer for the successful candidates?

• Competitive salary + performance-based incentive
• Company vehicle, phone and tablet.
• Excellent career progression opportunities.

Job Description:

In this role, you will be working as part of the Planning Team and will have you will have key involvement in the planning and modelling of new Telecoms networks. This will involve planning & modelling Civil / Cable Routes, producing maps and drawings, and provide GIS and mapping  support to field staff.

The Role:

You will be planning & designing the FTTx metro networks from fundamental design stage right   through to Low Level Design, which involves;

• Feeder Network Design
• Distribution Network Design
• Completion of BOM’s and BOQ’s
• Completion of design risk assessments
• Produce documentation on cabinet sites for presenting to the Local Authority.
• Produce SED & project risk report.
• Ensure designs meet the client’s architectural and technical requirements and standards.   
   

Experience Required:

• Diploma or Degree in Electrical Services / Building Services / Civil Engineering.
• Over 3 years’ experience in FTTx planning.
• Advanced Microsoft Office knowledge.
• Proficient in AutoCAD and GIS software.
• Excellent communication skills, both written and verbal.
• Excellent organisational and interpersonal skills.
• Customer focused with a proven track record in your current role.
• Ability to work to strict deadlines.
• Attention to detail, conscientious and have an ability to work on your own initiative is also essential.
• Decision making experience.
• Experience of designing fibre networks alongside power cables desirable.
• Experience working on BT Openreach Network advantageous.
   

Job Description:

In this role, you will be working as part of the Planning Team and will have you will have key involvement in the planning and modelling of new Telecoms networks. This will involve planning & modelling Civil / Cable Routes, producing maps and drawings, and provide GIS and mapping  support to field staff.

The Role:

You will be planning & designing the FTTx metro networks from fundamental design stage right   through to Low Level Design, which involves;

• Feeder Network Design
• Distribution Network Design
• Completion of BOM’s and BOQ’s
• Completion of design risk assessments
• Produce documentation on cabinet sites for presenting to the Local Authority.
• Produce SED & project risk report.
• Ensure designs meet the client’s architectural and technical requirements and standards.   

Experience Required:

• Diploma or Degree in Electrical Services / Building Services / Civil Engineering.
• Over 3 years’ experience in FTTx planning.
• Advanced Microsoft Office knowledge.
• Proficient in AutoCAD and GIS software.
• Excellent communication skills, both written and verbal.
• Excellent organisational and interpersonal skills.
• Customer focused with a proven track record in your current role.
• Ability to work to strict deadlines.
• Attention to detail, conscientious and have an ability to work on your own initiative is also essential.
• Decision making experience.
• Experience of designing fibre networks alongside power cables desirable.
• Experience working on BT Openreach Network advantageous.